Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect information you provide directly to us, such as when you create an account, contact us, or use our services. This may include:

• Name and contact information (email, phone number)
• Company and job title information
• Payment and billing information
• Communication preferences

1.2 Medical Data

As a medical data annotation service, we may process medical data that you provide for annotation purposes. This data is handled with the highest level of security and confidentiality.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Communicate with you about products, services, and events
• Protect against fraudulent, unauthorized, or illegal activity

3. Data Security and Protection

3.1 Security Measures

We implement appropriate technical and organizational security measures to protect your personal information and medical data, including:

• Encryption of data in transit and at rest
• Access controls and authentication measures
• Regular security assessments and updates
• Secure cloud infrastructure with read-only access
• Compliance with HIPAA and other relevant regulations

3.2 Data Access

Our platform maintains read-only access to your AWS or Azure storage, ensuring that your data remains under your control while we provide annotation services.

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With service providers who assist in our operations

Any third-party service providers are bound by confidentiality agreements and data protection requirements.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Medical data is retained only for the duration of the annotation project and is securely deleted upon completion.

6. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of marketing communications
• Request data portability
• Withdraw consent for data processing

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@3annotators.com
Address: Chicago, Illinois, United States